
LIFETIME WARRANTY on
IF WE MAKE IT, WE COVER IT!
No red-tape, no run-arounds, just good ol' fashioned service.
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Fit right in the pouch I got from Amazon with my other stuff it makes a great addition.
It works well as described for the weight and form factor and the finish looks great. I'd give five stars but the extension bar that was included arrived with the shank installed backwards. It's impossible to use as the socket where bits are installed is completely circular. I've replaced it with my own and its part of my daily kit.
The Bit Bar is a great little screwdriver! Pocket screwdrivers have one main problem: bits. Some have two or three bits, others have several mini bits rattling around in them, and still others require carrying separate bit packs.
The Bit Bar solves this problem for me. It holds eight 1” long 1/4” bits to cover a lot of bases. Personally, I have three torx bits to cover most of my pocket knives, two Phillips, and three slotted. The bits are in the screwdriver (not rattling around), organized, easily accessible, and the Bit Bar is compact and easily carried in a pocket.
Now, some simple tricks and notes:
1. To slide the bits out: I put my fingers on the pocket clip and push the bar with my thumb.
2. To remove a bit: I raise the bits, pinch the bit I want, and lower the bit bar leaving the bit free.
3. Use bits that have a tall shoulder. Some 1/4” bits have a shorter 1/4” section and put color bands and such on them. Lower shoulder bits can jam the movement of the bar.
So I was very high in the bit bar that I got back in 2019. Everything was fine but after about 2.5 years the magnet came undone from the bottom. I did email about the lifetime warranty. I was asked to superglue it back together first to see if that worked. I understand these things happen with time, but its kinda lame customer service when offering a "lifetime warranty." Makes me take a second look at all the other products I've bought from Bigidesign and wondering if im going to have the same issues with customer service if I need to inquire about their warranty on something else.
The bar itself worked well for those 2.5 years. I did like it. But the company's customer service and backing of their product has really made me think differently about future purchases.
Hey there Nicolas! If you'd like to swap your Bit Bar out for a new one, just reach back out to us and we can help you out!
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