Need help with a product or order?

Fill out the contact form below, be as detailed as possible, please include your full mailing address.

We created videos showing how to maintain our products, click here to see our YouTube Video instructions.

If you still need help, fill out the contact form below, be as detailed as possible, please include your full mailing address.

Every product page has a drop down "description" with specs and refill compatibility list. Have further questions? Reach us at the contact form below.

For shipping details please check out our shipping & return page. If you still need help, please fill out the contact form below.

email us at

support@bigidesign.com

Please include the following 3 things:
1. Your name / order #
2. Quick photo of the product and issue
3. Your current shipping address (if you need parts)

General contact form (INTL)

We will get back to you within 24 hours during business days.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.