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Pro-tip, if the clicking feels scratchy, it might be that the tip of your refill is rubbing on the collet (metal on metal in most cases) to fix this, simply put a tiny bit of Vaseline or chapstick on the tip of the refill, careful not to get any on the rollerball. If that doesn't work, you should lubricate the click mechanism, but for this, you should use the silicone grease that Big Idea Design recommends because it is more viscous and works better for that purpose. If you think something is wrong with your pen, reach out to Big because, in my experience, they fix it quickly and free of charge!
I received my order very quickly and it was a very impressive presentation with the packaging, tool, and spare parts but there was one small flaw in the actual mechanism. I sent an email and within a couple of hours I had a response. I was told I could send it back for a full refund or they could send out replacement parts. A couple of days later my parts were here and my pen was working flawlessly! They really do stand behind their product and have earned a lifelong customer from this experience.
I absolutely love the pen and the stonewashed finish was worth the wait! A little expensive but in the end totally worth it
This is by far the best pen I've ever owned, easily, hands down.The Stonewash finish hides all the scrapes, scratches and scuffs that come with using it as an EDC pen. That being said mine does have its fair share of patina from being used in an EDC role. The pen definitely wears use well, might have to get another to be a little nicer with.
However, out of the box the pen had some trouble retracting, but after some adjusting and use I'm glad to say that's no longer an issue.